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FAQ
The short version of our policies. If they ever disagree, the policy wins.
Shipping
04 questionsIt is printed after you order, then leaves within 2–4 business days.
US, UK and EU: 8–14 business days after it ships. Canada and Australia: 2–3 weeks. Asia: 11–15 business days. Everywhere else: 2–3 weeks. We email the tracking number when it ships.
Free standard from $100, otherwise $8 flat. Taxes and duties calculated at checkout where applicable.
If tracking shows no delivery 30 days after dispatch, we refund in full.
Returns
03 questionsYes, within 14 days of the delivery date on tracking, unworn and unwashed. Email us first. You pay the return postage; original shipping is refunded only if we got it wrong.
Yes, same window. You pay to send it back, we pay to ship the new size (first swap per order).
Email within 14 days of delivery with your order number and photos. We cover every leg and reprint it or refund in full, shipping included.
Orders
03 questionsWithin 24 hours, if printing has not started.
2 tees for $85, 3 for $120. Any designs, any sizes. Priced in the bag, no code.
Yes. Code WELCOME5 takes $5 off your first order, applied in your currency at checkout, once per customer, applied at checkout, and it works with the bundle price. Join the pull list and it is set on your checkout for you.
The tees
05 questionsBoxy, with dropped shoulders. Take your usual size, or size up for more room. Measurements are in the size guide.
A vintage-wash tee, 270 gsm, 32s cotton, pre-shrunk.
On the back, up to 40 × 53 cm, the most the printer takes. Each design’s exact size is under “The print” on its page. The front badge is about 10 cm.
Direct-to-garment (DTG) print.
Wash cold, inside out. Hang dry. Do not iron over the print.
Is this official?
02 questionsNo. Back Issue is fan-made, unofficial art. We are not affiliated with, licensed or endorsed by any studio, publisher or rights holder.
Every design is an issue with its own number, printed in the front badge. Covers A, B and C are three takes on one idea.